Place: Ho Chi Minh City
Duties & Responsibilities
- Manage multiple clients/projects and deliver sustained profit margin.
- Manage and train Account Executive teams to execute day-to-day operations from briefing, planning, pitching, executing, reporting and billings.
- Focus on ensuring to maintain superior customer service levels, operational excellence and strategic insight.
- Drive client retention, renewals, upsells and client satisfaction.
- Report to the Head of Ads and Brand Service.
- Excellent listening, negotiation and presentation abilities
- Strong analytical, problem solving, campaign/ project management & team development skills
- Superior verbal and written communication skills in English, as well as interpersonal, organizational, and time management skills
- Proactive attitude and the ability to multi-task and set/meet aggressive deadlines
Education and Qualifications
- BA of Marketing/ Business Administration/ Sales or relevant field
- 3 - 4 + years experience in Customer Success and/or Account Management
- Salary + commission + bonus (mutual agreement)
- Remuneration in accordance with Vietnam's regulations
- Opportunity to participate in domestic and international events/ festivals/ conferences
- Annual leave Incentives
Please send your CV and Cover Letter via this email: email@example.com.